We're so confident that our Low Price Guarantee rates are the lowest hotel rates online, we're willing to put money on it.
If you book a qualifying prepaid hotel rate on the Orbitz for Business Web site, and then find the same room, in the same hotel, for the same dates, at a lower price online, before taxes and fees, we'll refund the difference and give you a $50 discount on a future hotel booking on Orbitz.com.
How do I identify a qualifying rate?
- Look for pre-paid rates identified with the "Low Price Guarantee" label.
What's the deadline to submit my claim?
- Submit your claim before the hotel applies cancellation fees. Note: Some hotels charge a cancel penalty regardless of when the reservation is canceled. The cancellation deadline is listed under hotel policies.
- Expect a response to your claim within 72 hours.
How is the refund processed if approved?
- If the lower rate was found on another site, Orbitz for Business will refund the difference to the credit card you used to make your hotel reservation in approximately 7 - 10 business days.
- If the lower price is found on the Orbitz for Business Web site, Orbitz for Business will refund your original reservation to the credit card used to make the booking and rebook your new reservation at the lower price using the same card.
How will I receive my $50 discount?
- You'll receive the $50 coupon via e-mail.