Orbitz for Business: Low Price Guarantee

Low Price Guarantee

We're so confident that our Low Price Guarantee rates are the lowest hotel rates online, we're willing to put money on it.

If you book a qualifying prepaid hotel rate on the Orbitz for Business Web site, and then find the same room, in the same hotel, for the same dates, at a lower price online, before taxes and fees, we'll refund the difference and give you a $50 discount on a future hotel booking on Orbitz.com.

How do I identify a qualifying rate?

Look for pre-paid rates identified with the "Low Price Guarantee" label.

What's the deadline to submit my claim?

Submit your claim before the hotel applies cancellation fees. Note: Some hotels charge a cancel penalty regardless of when the reservation is canceled. The cancellation deadline is listed under hotel policies.
Expect a response to your claim within 72 hours.

How is the refund processed if approved?

If the lower rate was found on another site, Orbitz for Business will refund the difference to the credit card you used to make your hotel reservation in approximately 7 - 10 business days.
If the lower price is found on the Orbitz for Business Web site, Orbitz for Business will refund your original reservation to the credit card used to make the booking and rebook your new reservation at the lower price using the same card.

How will I receive my $50 discount?

You'll receive the $50 coupon via e-mail.

General Terms

The Low Price Guarantee applies only to online rates available to the general public. It does not apply to membership or corporate rates or special discounted rates including, but not limited to, AARP, AAA, military, government, or convention rates.
The Low Price Guarantee does not apply to hotel rooms booked through or in combination with frequent stay, loyalty, points or other reward type programs, rooms booked through coupon promotions, won through contests or sweepstakes or transferred, or rooms booked on websites that do not allow you to see the name of the hotel until your reservation is complete (such as Hotwire and Priceline).
The Low Price Guarantee applies to the rate for room nights only. Promotional packages, deals, or bundles that may include additional amenities such as parking, meals, or entertainment are not eligible.
Orbitz for Business reserves the right to deny any claims that cannot be verified, or for which you have provided incomplete information.
Orbitz for Business will not be liable for the payment of any refunds under the Low Price Guarantee with respect to rates loaded in error by Orbitz for Business or the hotel or any printing, typographical, administrative or technological errors in any materials relating to in any materials relating to rates backed by the Low Price Guarantee.
These Low Price Guarantee Terms and Conditions include and incorporate by reference the standard Orbitz by Business Terms and Conditions and constitute the entire understanding between you and Orbitz for Business relating to your hotel reservation.
Void where prohibited by law. Orbitz for Business reserves the right to modify or cancel the Low Price Guarantee at any time without prior notice. Any modification will be effective upon posting of modified Low Price Guarantee Terms and Conditions on the Orbitz for Business Web site. Any cancellation will be effective upon removal of references to the Low Price Guarantee and the Low Price Guarantee Terms and Conditions from the Orbitz for Business Web site.